All posts by beastoffroadrecovery

Don’t wait all night for help

This customer got stuck at 1am, called his roadside assistance and it took until 7:15 am to get ahold of me. This is unacceptable. If you want service and don’t want to wait until your insurance company gets around to it, call me. I was on location within 15 minutes and had the vehicle back on the road in no time. Unfortunately I’m seeing this lack of respect from the insurance companies more and more lately. You can request your provider contacts me, or call me and you can send the bill receipt to be refunded to your insurance.

The ground is still saturated, be careful where you drive…

This past hail/rain storm has made the ground extremely wet . Heavy vehicles will sink quite easily… As you can see. Spinning your tires will only dig you in deeper. Stop and call for help if you can’t continue moving under your own power. You can always request me thru your roadside assistance program, or contact me directly and you can send my invoice to your insurance for reimbursement.

Inconsiderate people

On Thursday May 11th the big storm hit higher elevations to the west of I 25. With up to 2 feet of snow falling in locations. It was a very busy day. But in my travels that day, if I happened upon someone stuck and in need of assistance I offered it for free. This happened 10 times over the 13 hours I was out and about. Most of the individuals offered me something in return for my offer. But one of these individuals, and I’m using that word as a substitute for what I really want to call him, actually had the nerve to threaten to cut my winch rope and then proceeded to threaten to stab me. That’s not a good idea when your in a vehicle that’s 1 .. stuck, 2.. has bald tires, 3.. almost out of fuel, and 4.. your miles away from any other assistance. Needless to say, the vehicle is still where it was on Thursday…. and the occupant didn’t get removed from the mountain until around noon Friday. Do yourself a favor, if someone offers assistance, DO NOT THREATEN THEM….LOL

Choose wisely.

It has come to my attention that a couple of people have used a certain other roadside assistance provider in the area and have had bad experiences with them. This other company has taken calls and not shown up and ignored the customers calls. Leaving them sitting for hours. I’m not going to name this other company. I will guarantee this will never happen here at Beast Off-road & Recovery. I feel bad for the customers that had to wait, and apologized many times for my competition letting them down. When you call your roadside assistance provider and request assistance, they then put out a dispatch and the first to accept gets the call. This is not always the closest or the most responsible company around. But you have another choice, you may call and request that Beast Off-road & Recovery be the one to come to help, directly thru your roadside provider. I will call you directly and inform you of my ETA. And I always answer the phone. I will do everything I can to get you back on your way.