This customer got stuck at 1am, called his roadside assistance and it took until 7:15 am to get ahold of me. This is unacceptable. If you want service and don’t want to wait until your insurance company gets around to it, call me. I was on location within 15 minutes and had the vehicle back on the road in no time. Unfortunately I’m seeing this lack of respect from the insurance companies more and more lately. You can request your provider contacts me, or call me and you can send the bill receipt to be refunded to your insurance.